Privacy Policy
Introduction
Welcome to VideosGo. This Privacy Policy explains how we collect, use, and protect information when you use our website, products, and services (collectively, the "Services").
Information We Collect
We collect information to provide, operate, and improve the Services:
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Account Information
- What We Collect: Name, email address, and account credentials.
- Purpose: To create and manage your account and provide support.
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Usage and Log Data
- What We Collect: Pages viewed, features used, timestamps, IP address, and diagnostics.
- Purpose: To monitor performance, detect abuse, and improve the Services.
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Device Information
- What We Collect: Device type, browser type, operating system, and language settings.
- Purpose: To optimize the experience across devices.
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Inputs and Content
- What We Collect: Prompts, uploaded images/videos, and outputs generated by our AI tools.
- Purpose: To process your requests and deliver results.
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Payment and Billing Information
- What We Collect: Billing details and transaction metadata.
- Purpose: To process payments. Payment processing is handled by third-party processors; we do not store full card numbers.
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Cookies and Similar Technologies
- What We Collect: Cookies and local storage to keep you signed in and remember preferences.
- Purpose: To provide core functionality and improve the experience.
How We Use Information
We use information to:
- Provide and operate the Services.
- Process AI generation requests and return outputs.
- Communicate with you about your account or support requests.
- Improve features, performance, and safety.
- Comply with legal obligations.
AI Processing and Third Parties
To generate content, we may send necessary inputs (such as prompts and media files) to third-party AI providers. These providers process data on our behalf to generate the outputs you request. We only share data needed to fulfill your request and require service providers to protect it.
Data Storage and Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell your personal information. We may share information:
- With service providers that help us operate the Services (hosting, storage, analytics, AI providers, payment processors).
- To comply with legal obligations or lawful requests.
- To protect our rights, safety, and property, and that of our users.
Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data, subject to legal and operational requirements.
Your Choices
You can update account information or request account deletion by contacting us. You may also control cookies through your browser settings.
Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Copyright Owner: videosgo.app Email: support@videosgo.app
By using VideosGo, you agree to this Privacy Policy.